Terms of Use

Introduction Definitions Use of Services Intellectual Property User Conduct Payment & Refunds Data Privacy & Security Disclaimer Limitation of Liability Indemnification Modifications Important Additional Terms Contact Information

Terms of Use

Introduction

Welcome to American Education and Translation Services ("AET"). By accessing and using our website, services, and products, you agree to comply with and be bound by the following Terms of Use. Please read them carefully. If you do not agree with these terms, you should not use our services.

American Education and Translation Services, Corp. (also known as "we" herein) reserves the right to modify the Terms of Use and the Website at any time without notice; therefore, you should check periodically for changes. By using or navigating through the Website after we post any changes to the Terms of Use, you thereby agree to accept the changes, whether or not you have reviewed them.

Definitions

  • Company: Refers to American Education and Translation Services (AET).
  • User: Any individual or entity accessing or using the services provided by the Company.
  • Services: Includes translation, credential evaluation, online application submissions, payment processing, file uploads, and any other services provided by AET.
  • Website: Refers to the Company's websites and all associated pages.

Use of Services

Eligibility

Users must be at least 18 years old or have the legal capacity to enter into a binding agreement. By using our services, you represent and warrant that you meet these requirements.

Account Responsibility

Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account. You agree to notify us immediately of any unauthorized use of your account.

Service Limitations

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

Online Forms and Applications

Users may submit applications and forms through our online platform. By submitting these forms, you certify that all information provided is accurate and complete. Incomplete or inaccurate information may result in delays or rejection of your application.

File Uploads

Users may upload files to our servers as part of using our services. You agree to only upload files that:

  • You have the legal right to share
  • Do not contain malicious code or viruses
  • Do not violate any third-party rights
  • Comply with all applicable laws and regulations

We reserve the right to scan, review, and reject any uploaded files that violate these terms.

If any documents submitted are found to be altered, forged, or otherwise fraudulent, AET reserves the right to deny services, retain any evaluation report issued, and notify relevant institutions or authorities.

Intellectual Property

Ownership

All content, trademarks, and data on this website, including but not limited to software, text, graphics, logos, icons, designs, and databases, are the property of AET or its licensors and are protected by intellectual property laws.

Usage Rights

Users are granted a limited, non-exclusive, non-transferable license to access and use the website and services for personal, non-commercial use. Any other use of the content and services is strictly prohibited without prior written permission from AET.

User Conduct

Users agree not to engage in any of the following prohibited activities:

  • Violating any laws or regulations
  • Infringing on the intellectual property rights of others
  • Uploading or transmitting viruses or other harmful code
  • Engaging in fraudulent or deceptive practices
  • Interfering with the operation of our services
  • Attempting to access, tamper with, or use non-public areas of the website

Payment and Refunds

Payment Terms

All payments for services must be made in accordance with the payment terms specified at the time of order. Prices are subject to change without notice.

Payment Methods

We accept payments via PayPal, Stripe, and bank transfers. By using these payment methods, you agree to comply with their respective terms of service.

Payment Security

AET does not store your credit card information or banking details on our servers. All payment processing is handled by our secure third-party payment processors (PayPal and Stripe), who maintain industry-standard security measures to protect your financial information.

Refund Policy

No refund is issued for canceled case once the application has been submitted, or when the necessary documents are not provided.

All evaluation methodologies, templates, and proprietary processes are the intellectual property of AET and may not be disclosed, replicated, or used without prior written consent.

Data Privacy and Security

Personal Information

We collect and process personal information as described in our Privacy Policy. By using our services, you consent to such processing and you warrant that all data provided by you is accurate.

File Storage

Files uploaded to our system are stored securely and used only for the purpose of providing our services. We implement reasonable security measures to protect your uploaded files, but cannot guarantee absolute security.

All submitted documents will be retained for a minimum of five (5) years for verification purposes, after which they will be securely destroyed, unless otherwise required by law.

Retention and Archival of Client Documents

In addition to electronic storage, AET maintains both digital and physical archives of client-submitted applications and credentials. Electronic records are stored on independent, secure cloud servers with restricted access, encryption in transit and at rest, and regular monitoring.

Physical (paper) records are categorized by evaluation type and further organized by office location, year, and month. They are stored in secure filing rooms with controlled access. All physical records are retained for a minimum of five (5) years from the completion of services, unless a longer retention period is required by law, after which they are securely destroyed.

This policy ensures that client documents submitted electronically or otherwise are preserved for verification purposes, safeguarded against unauthorized access, and disposed of in compliance with professional standards for security and privacy.

Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. AET does not guarantee that our services will be uninterrupted, error-free, or free from viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, AET shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use of or inability to use our services
  • Unauthorized access to or use of our services
  • Any errors or omissions in our services
  • Any issues related to payment processing or file uploads

Indemnification

Users agree to indemnify and hold harmless AET, its affiliates, officers, agents, and employees from any claims, damages, losses, liabilities, costs, and expenses arising from or related to your use of our services or violation of these Terms of Use.

Modifications to Terms

AET reserves the right to modify these Terms of Use at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications indicates your acceptance of the new terms.

IMPORTANT ADDITIONAL TERMS

ALL CREDENTIALS NOT WRITTEN IN ENGLISH MUST BE ACCOMPANIED BY CERTIFIED ENGLISH TRANSLATION. AET MAY PROVIDE TRANSLATION SERVICES IF NEEDED, BUT WITH ADDITIONAL COSTS.

NO REFUND IS ISSUED FOR CANCELED CASE ONCE THE APPLICATION HAS BEEN SUBMITTED, OR WHEN THE NECESSARY DOCUMENTS ARE NOT PROVIDED.

AET WILL NOT BE RESPONSIBLE FOR ANY LOST MAIL DURING THE MAILING PROCEDURE OF THE POST OFFICE.

THIS EVALUATION IS ADVISORY AND NOT BINDING UPON ANY INSTITUTION THAT USES IT. FURTHERMORE, AET DOES NOT GUARANTEE CLIENT AGREE WITH THE CONCLUSION IN OUR EVALUATION REPORT.

ANY LITIGATION ARISING OUT OF THIS AGREEMENT WILL HAVE ITS VENUE IN MIAMI-DADE COUNTY, FLORIDA, OR THE COUNTY WHERE AET'S BRANCH OFFICE RESERVED FOR THIS SERVICE IS LOCATED.

THE EVALUATION REPORT IS FOR THE SPECIFIC PURPOSE STATED IN YOUR APPLICATION AND MAY NOT BE USED FOR ANY OTHER PURPOSE. UNAUTHORIZED USE, REPRODUCTION, OR ALTERATION OF THE REPORT IS STRICTLY PROHIBITED.

Contact Information

If you have any questions or concerns about these Terms of Use, please contact us at: service@aet21.com